Services & Parts

BACKWARDS

Our award winning After-Sales Department holds the following accolades:

2015 SIMI National Franchised After-Sales Dealer of the Year
2014 National Renault & Dacia After-Sales Dealer of the Year
We have a team of Technicians that are fully trained and equipped to work on any make or any model but ultimately we are Renault Specialists. We operate with the latest Renault technical equipment and systems.

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We pride ourselves on giving our customers a high level of customer service and as part of every service completed we carry out a digital vehicle health check and a video vehicle health check.

The digital vehicle health check captures the essential checks carried out by our technicians and reports the results in an easy to read check sheet.  The video vehicle health check is carried out by the technician while the customer’s vehicle is in the service department and on the service ramp. The technician will outline the physical essential checks carried out and describe the components as the inspection takes place. This video is uploaded and e-mailed as a digital link to the customer. The customer can access the link by smart phone, PC or Tablet and review the information.

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This video link brings you the customer into the working environment of our award winning service department and allows you to see your car in a completely different way.

If you have queries regarding the maintenance of your car please call our service department and we will be happy to advise you.