Blackstone Motors Win Double at Irish Motor Industry Awards
Renault and Dacia main dealer Blackstone Motors Ltd based in New Grange Business Park, Donore Road, Drogheda, Co. Louth has been named both the ‘Franchised Sales Operation of the Year’ and ‘Franchised Aftersales Operation of the Year’ at the SIMI Irish Motor Industry Awards. The accolade was announced in front of over 700 of the motor Industry’s senior figures at a glittering ceremony at the DoubleTree by Hilton Hotel, Dublin.
The awards honoured those businesses that have demonstrated excellence and best practice in their business sector.
Blackstone Motors Ltd picked up the two awards, which were presented by James Brooks President of the Society of the Irish Motor Industry (SIMI) and Pat Creed, Managing Director of Bank of Ireland Finance.
Backed by the SIMI, the official voice of the Motor Industry in Ireland, the awards are held in partnership with Bank of Ireland Finance and are open to 600 Franchised Dealers in the country.
Winning the trophy for ‘Franchised Sales Operation of the Year’, judges praised Blackstone Motors, recognising the business “For sustained commitment to investment in, and delivery of, effective innovative solutions driving efficiencies across all aspects of the sales operation”. While winning the trophy for ‘Franchised After Sales Operation of the Year’, judges praised the company, recognising the business “For comprehensive strategic management of the aftersales operation, from training and development of employees to investment in leading-edge technology, all focused on the objective of delivering top quality customer service”.
Commenting on the awards Noel Stewart, Managing Director of Blackstone Motors said ”These awards are the two biggest awards that a franchised motor dealer can win, to win one is fantastic but to win the two in one go is really a very proud moment. We have a fantastic team and both Donal and I want to thank all members of our team for their committed professionalism and dedication”
“We have a great relationship with our distributor, Renault Dacia Ireland and we want to thank them for their support over the past number of years” “Finally we definitely could not be successful without our customers and from all involved with Blackstone Motors we want to say a massive Thank You to all of our sales, service and parts customers”
The story of Blackstone Motors is a Cinderella tale of small start-up business with no franchise in late 2007 to receiving the Renault franchise in September 2008 when they were located in small premises on the Dublin road in Drogheda. At that time the company employed 6 staff and the start of one of the worst recessions was about to begin.
By the end of 2010 Renault recognised the quality of Blackstone Motors and decided to promote them to Regional Dealer for the North East Region of Ireland. In 2011 the company relocated to new premises at Newgrange Business Park, Donore Road, Drogheda.
This relocation was badly needed as the business was now growing and needed the facility to support the growth. Both Directors of Blackstone Motors invested heavily in the business to give the after-sales team the best equipped service & parts department available.
By the end of 2011 the company employed 15 staff.
In 2012 The Irish Independent ran an article commending Blackstone Motors on their courage to work through difficult economic conditions and relocate to bigger better premises.
After two years in their new premises the business was now gathering momentum in all areas of the dealership. Renault Ireland launched Dacia its sister brand in Ireland and this brought an extra source of business in.
In 2013 after a year working with the new brand Blackstone Motors was awarded “National Dacia Territory of the Year” by Renault Dacia Ireland.
By 2014 Blackstone Motors was generating performances for Renault & Dacia far in excess of national averages. This was recognised by Renault Dacia Ireland when they awarded Blackstone Motors “National Renault & Dacia After-Sales Dealer of the Year”. “This award is a really difficult award to win” commented Donal Waters Director of Blackstone Motors “Simply because you are competing with Renault dealers who are 25 years in business and have a strong level of existing business. We had to start from scratch and to develop your after-sales business you need time”
In September 2014 Blackstone Motors was awarded the Drogheda Chamber of Commerce Business Excellence Award for Best Customer Service.
By February 2015 the business has stepped up another gear now employing 24 staff. “The two S.I.M.I awards for Best Franchised Sales Operation and Best Franchised After-Sales Operation are just rewards for the past few years of hard work and long hours. We have always felt we are good at what we do but now we can officially say we are the best at what we do” commented Noel Stewart.
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